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[Resolved] Critical Error

This support ticket is created 3 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 3 years, 5 months ago.

Assisted by: Shane.

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#2279855
Bildschirmfoto 2022-01-31 um 14.13.53.png

I am trying to: Open "Design - "Customizer" and receive a critical error.

Link to a page where the issue can be seen: Backend

I expected to see: Design Options THE7 Theme.

Instead, I got: critical error

I replaced the URL root with "xxx/" here.

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to undefined method Elementor\\Utils::is_ajax() in xxx/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/interop/handler/elementor/widgets/view/view.php:376\nStack trace:\n#0 xxx/wp-includes/class-wp-hook.php(303): OTGS\\Toolset\\Common\\Interop\\Handler\\Elementor\\ViewWidget->maybe_use_view_elementor_widget_instead('')\n#1 xxx/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters('', Array)\n#2 xxx/wp-includes/plugin.php(470): WP_Hook->do_action(Array)\n#3 xxx/wp-content/plugins/toolset-blocks/embedded/inc/wpv-widgets.php(81): do_action('wpv_action_befo...')\

#2279875

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Stephanie,

Thank you for getting in touch.

This is a known issue and was resolved in the latest version of our Toolset Blocks plugin.

You can download the latest version of our Blocks plugin by going to the link below and downloading the zip file, then upload this file at Plugins -> Add New.
https://toolset.com/account/downloads/

Thanks,
Shane