CRED shortcodes not working with Elementor

This support ticket is created 6 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Toolset Forms

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 6 years, 6 months ago.

Assisted by: Nigel.

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July 17, 2018 at 8:57 am #949032

Lee

When adding a CRED shortcode to a page in Elementor, I am unable to save the page.
Views shortcodes are working fine.

I am having another issue with CRED where email notifications are not submitting.
I have already posted this as another ticket, but thought it may have some relevance here.

Thanks
James

July 17, 2018 at 1:27 pm #949152

Nigel

Supporter

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Timezone: Europe/London (GMT+00:00)

Hi James

I just tried inserting a Toolset Form into an HTML widget on a page designed with Elementor and didn't have any problems saving it.

I had to copy and paste in the shortcode as there is no way to insert it using the UI currently. I assume you did something similar.

I suspect you will find JavaScript errors in the browser console, can you check?

Also, could you perform a no-conflict test, by switching theme to twentyseventeen and disabling the non-Toolset/non-Elementor plugins and seeing if the issue persists.

Let me know what you find.