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[Resolved] CRED plugin will not updated – error while trying to update CRED

This thread is resolved. Here is a description of the problem and solution.

Problem: Automatic plugin updates are failing on my site.

Solution: Please try again. If the automatic updates continue to fail, download the latest plugins directly from wp-types.com/account/downloads, delete the plugins from your server using FTP, then reinstall them from scratch.

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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This topic contains 2 replies, has 2 voices.

Last updated by davidZ-4 7 years ago.

Assisted by: Christian Cox.

Author
Posts
#588200
CRED error 2.JPG
CRED error 1.JPG

I am trying to: Update CRED to version 1.9.3

Link to a page where the issue can be seen:
hidden link
hidden link

I expected to see: CRED plugin updated correctly

Instead, I got: error message
see enclosed images for more details

thanks,

David

#588309

Sorry for the inconvenience here. I have reported the automatic update download issue to our systems team for further investigation. In the meantime, you can find the latest version of CRED at wp-types.com/account/downloads. Please download the plugin here, then deactivate and delete the old plugin from your site. Install the new plugin using the zip file you downloaded. Let me know if you're still experiencing problems and I will take another look.

#588640

Thanks Christian,
it works now.

David