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[Resolved] CRED Notifications not working

This support ticket is created 5 years, 6 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 3 replies, has 2 voices.

Last updated by Nigel 5 years, 6 months ago.

Assisted by: Nigel.

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#1306909

When I include any links inside the body of the CRED notification, the email doesn't get sent out. It only works when there's no link in the body.

I'm using the latest version of all the Toolset plugins.

Is there a fix for this?

#1306941

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Screenshot 2019-08-01 at 15.21.17.png

Hi Amin

I can't reproduce such a problem.

I have a form to publish posts of some type that sends a notification upon submission.

The notification contains two links, one a static link to google, the other a dynamic link generated with the wpv-post-link shortcode.

Despite the presence of these links, the notification was sent normally.

I suggest you add a mail logging plugin (such as https://wordpress.org/plugins/wp-mail-logging/) which records attempts to send emails. There you can verify whether the notification is being generated and passed to wp_mail. (See screenshot for my example.)

Perhaps you have some kind of security software or similar that blocks such messages from being sent?

#1306961

Hi Nigel. Thanks for the speedy response. I'll try your suggestion and will let you know how it goes.

#1307695

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

OK, let me know what you find.