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[Resolved] CRED Login page Display Issue After upgrade to Latest Plugins

This thread is resolved. Here is a description of the problem and solution.

Problem:

The issue here is that the user's Layout is repeating for when they are logged out.

Solution:

In this case the user was using Layouts to control the header and footer of the pages. Nothing is wrong with this but they have duplicate elements on the pages that displays the menu area for logged out users.

Removing these cells resolved this issue.

This support ticket is created 6 years ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 16 replies, has 2 voices.

Last updated by jonB-5 6 years ago.

Assisted by: Shane.

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#1095197

Shane
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Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

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Hi Jon,

So i've managed to narrow down the issue.

What I recommend still stands in my previous post, however what I want you to do is to duplicate the Parent layout into a second layout.

Then remove the following cells from that new Parent Layout. See Screenshot.

These are what seems to be causing the issue.

Thanks,
Shane

#1098504

Hi Shane,

This appears to have resolved the issue, thank you for taking the time to find the cause.

This ticket is now closed. If you're a Toolset client and need related help, please open a new support ticket.