[Resolved] Cred Frontend Editor wont display Fields

[Author]

Posts

[theW]

Hello Toolset Support,

I am trying to:
Use a front end form I built with your help years back that has been working ever since but after updating all Toolset plugins today the field are no longer displaying. It's been a couple years since I updated the Toolset.

Link to a page where the issue can be seen:
hidden link

I expected to see:
The Fields display normally as they had for years.

Instead, I got:

There is a problem with ’user_login’ field. Please check CRED form.
There is a problem with ’first_name’ field. Please check CRED form.
There is a problem with ’last_name’ field. Please check CRED form.
There is a problem with ’user_email’ field. Please check CRED form.
There is a problem with ’phone’ field. Please check CRED form.
There is a problem with ’company’ field. Please check CRED form.
There is a problem with ’slogan’ field. Please check CRED form.
There is a problem with ’company-logo’ field. Please check CRED form.
There is a problem with ’user_url’ field. Please check CRED form.
and no error codes for the password change fields.

[Jamal]

Hello and thank you for contacting Toolset support.

I logged into your website and tried a new test form on a private page, and it worked as expected.

Then, I noticed that the form was restricted by a third-party plugin. hidden link Removing the restriction did not help.

Then, I formatted the form markup, to easily spot any issue visually, and the only thing that I suspected is the "su_note" shortcode. I confirmed it by "disabling" the shortcode(I added two __ before it so WordPress would not recognize the shortcode), and the form was displayed correctly. Check this screenshot hidden link

So, I assume that something happened with that shortcode. Can you check where the shortcode is defined and make sure it works as expected? If it does work outside of the form, I'll suggest that you implement the results of the shortcode inside the form, and drop the shortcode from within the form code.

I hope this helps. Let me know if you have any questions.

[theW]

Wow! Thank you so much for your quick and valuable response.
I removed that short-code for it not to get in the way.
Thanks again!