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[Resolved] Cred form not showing up on front end- your Patch not working

This support ticket is created 7 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 9 replies, has 2 voices.

Last updated by bradP-2 7 years, 5 months ago.

Assisted by: Shane.

Author
Posts
#528089
Screen Shot 2017-05-24 at 9.50.15 AM.png
Screen Shot 2017-05-24 at 9.53.04 AM.png

I am trying to: get Cred form to work on front end

I visited this URL: hidden link (password: tsaplayers)

I expected to see: the cred form- and the edit buttons on the view table

Instead, I got: no form, just the table View- but the View under CHOOSE SIZES is blank- should be edit link- the DELETE PLAYER should have a link for the delete player.

this is an error when I upgraded the plug in.

thank you for your help

#528127

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Brad,

Thank you for contacting our support forum.

Would you mind providing me with admin access to the website so that I can have a look ?

The private fields will be enabled for your next response.

Thanks,
Shane

#528163

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Brad,

Thank you for the credentials.

The issue was that Guests weren't allowed to edit the posts using the forms nor Delete posts.

What I did was to go into our access plugin and allow guests to perform these actions.

Thanks,
Shane

#528170
Screen Shot 2017-05-24 at 3.03.23 PM.png

my form still does not show up. Screen is blank. before anyone could use the forms on the front end

#528174

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Brad,

In my testing when I click the "Select Size" link it takes me to another page where the form is being displayed.

If the form was displayed before the update then it means that there might have been a bug that caused the access permissions to be ignored because if a guest doesn't have the permissions to access the form then the links won't show up.

Could you send me a screenshot of what you see after you click the link.

Thanks,
Shane

#528176
Screen Shot 2017-05-24 at 9.50.15 AM.png

that works like it should. HOWEVER, there should be a form under the page title. see image. This form has been functional for years and the main reason I purchased Toolset.

thank you again for your help

#528202

i see that I have to give every form permissions- now even legacy forms. so my issue is resolved. thanks for your help

#528203

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Brad,

This should be resolved now as i've allowed guests access to the form as well.

Thanks,
Shane

#528394

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Brad,

Since we were able to resolve this issue, could you mark this ticket as resolved.

Thanks,
Shane

#528472

I adjusted permissions in the CRED FORM edit screen and that solved the problem. thanks