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[Resolved] cred form link in view is not showing for one user

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 13 replies, has 1 voice.

Last updated by malagaS 1 day, 1 hour ago.

Assisted by: Minesh.

Author
Posts
#2843604

Tell us what you are trying to do? rcocstaff user not seeing cred form link to cred-edit-form=3708

Is there any documentation that you are following? support docs

Is there a similar example that we can see? a view using the same post type and similar form is working. hidden link

What is the link to your site?hidden link

#2843658

checking for support

#2843661

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

Well - I would like to know what role is assigned to "rcocstaff" user and is user is logged-in?

Can you please share exact problem URL where you added the edit form link as well as admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#2843680

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Thank you for sharing admin and frontend user access details.

However - shared admin access details works without any issues but the frontend user access details with user "rcocstaff" when I try to login from "Staff Admin" I get wrong password error.

Can you please send me working frontend user access details.

I have set the next reply to private which means only you and I have access to it.

#2843698

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please share details where exactly you added the cred edit link to what content template/page/post?

#2843702

hidden link

#2843704

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I have that URL which you shared but under what setion or what part of the page you added Edit link. Can you pelase share screenshot of that.

#2843710
Screenshot_20260116_083253_Chrome.jpg

shows for admin but nor this user

#2843729

hi, checking on support. thanks.

#2844118

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I see you are using the following form:
- hidden link

And the form is to create a new post - do you want to create new post or edit existing post with the link you added?

#2844145

edit existing. when I corrected the form, it showed up in the forms access as unchecked. (it had been checked before) I check marked it and then the link showed up for that user. So it's working but I don't understand why the link wasn't showing up when the form was set to create new post?

thank you.

#2844377

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I've created the following content template that will hold the edit form:
- hidden link

Then, With your following view I've replaced the edit post link as given under:

<td>[toolset-edit-post-link content_template_slug='1015' target='_blank']Edit[/toolset-edit-post-link]</td>

More info:
- https://toolset.com/course-lesson/front-end-forms-for-editing-content/

#2844378

as I said, it was working and I changed the form to submur with status changw. are you able to change the view link back to how it was?

#2844383

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This is the code you used before:

<td>[cred-link-form form="member-dues" post="[wpv-post-id]" text="Update Dues" target="_blank"]</td>
#2844435

Thank you!