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[Resolved] CRED Form fields don't update

This support ticket is created 5 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 3 voices.

Last updated by Nigel 5 years, 1 month ago.

Assisted by: Nigel.

Author
Posts
#1389333

Hello,

I have one form in particular that does not save the selected content of some fields.

To test, you can log in :
hidden link
access details

The following fields do not update in the wordpress admin panel:
[cred_field field='avez-vous-manager' force_type='field' class='form-control' output='bootstrap']
[cred_field field='@pays-groupe-chanteur-artiste-suivre.child' class='form-control' output='bootstrap' select_text='Rechercher un Pays']
[cred_field field='@chanteur-et-groupes-a-suivre-departement.child' class='form-control' output='bootstrap' select_text='Rechercher un Département']
[cred_field field='@chanteur-et-groupes-a-suivre-ville.child' class='form-control' output='bootstrap' select_text='Rechercher une Ville']

Here is the url of the page where the form is displayed :
hidden link
(you need to be connected to see it)

Here is the admin panel of the post type created by this form :
hidden link

Here is my form :

[credform]
<div class="container-fluid">
	<div class="row">
		<div class="col-sm-12">
			<div class="titre"> <strong>Soyez attentif !</strong> <br><br>

  <i>Ces renseignements sont importants pour vous faire connaitre auprès de 500 000 abonnés.</i><br><br>
          
                        --------------------------<br><br></div>
		</div>
	</div><br>

  <div class="titre"> <h3>Informations Générales</h3></div><br>  
	<div class="row">
		<div class="form-group col-sm-6">
			<label>Nom du Groupe ou de l'Artiste</label>
			[cred_field field='post_title' class='form-control' output='bootstrap']
		</div>
	
  <div class="form-group col-sm-6">
			<label>Genre Musical</label>
			 [cred_field field='genre-musical' force_type='taxonomy' output='bootstrap' display='select' single_select='true']
		</div>
 </div>
	<div class="row">
		<div class="form-group col-sm-12">
			<label>Avez vous un Manager ?</label>
          <i>Information confidentielle</i>
			[cred_field field='avez-vous-manager' force_type='field' class='form-control' output='bootstrap']
		</div>
	</div>
  <br>  
<div class="titre">         
                --------------------------<br><br>
<h3>Localisation du Groupe ou de l'artiste</h3><br>
<i>Permet d'envoyer en priorité, des nouvelles de vos concerts, chansons et plus, aux influenceurs, professionnels et passionnés de chanson française dans votre région.</i>
  </div>
  <br> 
          <div class="row">
	<div class="col-sm-4"><label>Pays</label>
			[cred_field field='@pays-groupe-chanteur-artiste-suivre.child' class='form-control' output='bootstrap' select_text='Rechercher un Pays']</div>
	<div class="col-sm-4"><label>Département</label>
			[cred_field field='@chanteur-et-groupes-a-suivre-departement.child' class='form-control' output='bootstrap' select_text='Rechercher un Département']</div>
	<div class="col-sm-4"><label>Ville</label>
			[cred_field field='@chanteur-et-groupes-a-suivre-ville.child' class='form-control' output='bootstrap' select_text='Rechercher une Ville']</div>
</div>
<br><br>  

<div class="titre">      
                        --------------------------<br><br>
  <h3>Description de l'artiste ou du groupe</h3>
<i>Ces informations seront consultées par des professionnels et des influenceurs mais aussi par les découvreurs de talents et tout autre utilisateurs du site.</i></div>
  
  <br><br>  
  
  <div class="raw">
  		<div class="form-group col-sm-6">
			<label>Description en 3 mots</label>
			[cred_field field='description-artiste-trois-mots' force_type='field' class='form-control' output='bootstrap']
		</div>

  		<div class="form-group col-sm-6">
			<label>Citation du groupe ou de l'artiste</label>
			[cred_field field='citation-artiste-groupe' force_type='field' class='form-control' output='bootstrap']
    </div></div>
  
  <br><br><br><br><br>
		<div class="form-group col-sm-12">
			<label>Courte Description</label>
			[cred_field field='post_excerpt' force_type='field' class='form-control' output='bootstrap']<div id="chars">200</div>
		</div>
  
  <br><br><br><br><br>
  
  <div class="form-group col-sm-12">
    <label>Lien vidéo Youtube</label> <i> Liens vidéo uniquement. Les chaînes ne s'afficheront pas</i>
			[cred_field field='video-youtube-facebook' force_type='field' class='form-control' output='bootstrap']
		</div>
  
  <br><br><br><br><br>
  
  		<div class="form-group col-sm-12">
			<label>Image du groupe ou de l'artiste</label>
			[cred_field field='_featured_image' force_type='field' class='form-control' output='bootstrap']
		</div>
  <br><br><br><br><br>

  		<div class="form-group col-sm-12">
			<label>Présentation du groupe ou de l'artiste</label>
			[cred_field field='post_content' force_type='field' class='form-control' output='bootstrap']
		</div>
  <br><br><br><br><br><br> 
		<div class="col-sm-12">
          [cred_field field='form_submit' output='bootstrap' value='Envoyer' class='btn btn-primary btn-lg']
		</div>
	</div>
  
[/credform]

Thank you inadvance for your help,
Best regards,

#1389787

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Serge,

Thank you for getting in touch.

Would you mind allowing me to have admin access to the website so that I can have a look at this one for you ?

The private fields have been enabled for your next response.

Thanks,
Shane

#1392205

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

Shane is on vacation, I've been looking into this.

I checked on your site. One thing that appears odd is your relationships for these "non-working" fields such as "Chanteurs et groupes à suivre Pays" are one-to-one relationships.

So only one Chanteurs et groupes can be connected to one Pays.

Meaning, if someone submitted a singer that they connected to France, then no other singers can be connected to France, because only one singer can be connected to France according to your relationship.

Is that what you intend?