Skip Navigation

[Resolved] Cred form doesn't work

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 9:00 – 12:00 -
- 13:00 – 18:00 13:00 – 18:00 13:00 – 18:00 14:00 – 18:00 13:00 – 18:00 -

Supporter timezone: America/Jamaica (GMT-05:00)

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by pedroS-6 4 years, 1 month ago.

Assisted by: Shane.

Author
Posts
#1828415
1.png

I am trying to: I am trying to create Type form

Link to a page where the issue can be seen:

I expected to see:

Instead, I got: I just created a post type called "Abogados". I am trying to create an "Abogados" form but it does not allow to add any form, neither users nor entries, it does not work. Could you check why it doesn't work?

#1828781

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Pedro,

Thank you for getting in touch.

I tried to access your site but it seems that my IP is blocked. Can you whitelist it.

67.230.78.178

Additionally given that you are getting an error 500 the first thing that needs to be done is to enable the wordpress debugging so that we can get a print out as to what the error is saying.

To enable the wordpress debugging please follow the instructions in the link below.
hidden link

Thanks,
Shane

#1828895

Hi shane

Thanks for your help.

I have already unblocked access to my site, my hostins blocks non-Spanish speaking countries.

I don't know how to modify the 500 error, it would be helpful if you did it for me.

I'm trying not to give you access to Filezilla as well, but I don't see where. If you tell me how to recover the option, I'll give you keys.

Thank you,
Yolanda

#1829603

My issue is resolved now. Thank you!