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[Resolved] CRED download link not woking

This thread is resolved. Here is a description of the problem and solution.

Problem: I am unable to download the latest plugin version.

Solution: Please try again, the download links should be working correctly now.

This support ticket is created 7 years ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

No supporters are available to work today on Toolset forum. Feel free to create tickets and we will handle it as soon as we are online. Thank you for your understanding.

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This topic contains 3 replies, has 3 voices.

Last updated by tinaH 7 years ago.

Assisted by: Christian Cox.

Author
Posts
#588246

I am trying to update CRED. Neither update links from wordpress admin nor download links here on the toolset site are working.

#588253

Downloading from this site give the message:

Error downloading the file. Please contact the site administrators

#588317

Hi, sorry for the inconvenience here. Is the download link at wp-types.com/account/downloads still not working correctly? I was able to download the plugin just now without any problems, so I'm curious if this could be a location-specific issue (CDN problems). Please log out and log back in to wp-types.com and attempt the download again. Let me know if it's still broken.

I have escalated the problem with automatic updates failing, and I hope to get that addressed as soon as possible. I'll keep you up to date here.

#588597

Download link is working again.