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[Resolved] CRED download link not woking

This thread is resolved. Here is a description of the problem and solution.

Problem: I am unable to download the latest plugin version.

Solution: Please try again, the download links should be working correctly now.

This support ticket is created 7 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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This topic contains 3 replies, has 3 voices.

Last updated by tinaH 7 years, 1 month ago.

Assisted by: Christian Cox.

Author
Posts
#588246

I am trying to update CRED. Neither update links from wordpress admin nor download links here on the toolset site are working.

#588253

Downloading from this site give the message:

Error downloading the file. Please contact the site administrators

#588317

Hi, sorry for the inconvenience here. Is the download link at wp-types.com/account/downloads still not working correctly? I was able to download the plugin just now without any problems, so I'm curious if this could be a location-specific issue (CDN problems). Please log out and log back in to wp-types.com and attempt the download again. Let me know if it's still broken.

I have escalated the problem with automatic updates failing, and I hope to get that addressed as soon as possible. I'll keep you up to date here.

#588597

Download link is working again.