[Closed] Cred date popup not show

[Author]

Posts

[davideE-4]

Hi,
i created a form with cred and date field.
When i try to edit the date filed the popup not show.
Regards

[Shane]

Hi David,

Thank you for getting in touch.

This issue sounds similar to a plugin conflict. In This case I would like you to temporarily disable all the non-toolset plugins and try again.

Once you've done this please let me know.

Thanks,
Shane

[davideE-4]

Hi Shane,
i found Rank Math and Popup Maker.

How can i fix?

Thanks

[Shane]

Hi David,

Given that it is a Javascript type conflict you will perhaps need to check the console to see what exactly is causing the error.

Can you send me a link to the page where you are having the issue so that I can check where the error is coming that is causing the item not to pop up ?

Thanks,
Shane

[davideE-4]

Sure,
i send you private message with user and login?
Thanks

[Shane]

Hi David,

Here are the private fields.

Thanks,
Shane

[Shane]

Hi David,

Given that there aren't any Javascript errors in the console i'm unable to say where the error is coming from. Is it that when Both plugins are disabled the issue occurs ? Or only when one of the 2 are disabled.

There are alternatives to both rank math SEO and the Popup plugin so you can look into using alternatives. However please confirm whether both plugins are required for this to not function.

Thanks,
Shane