CRED checkbox labels display with added br tags

This thread is resolved. Here is a description of the problem and solution.

Problem: CRED checkbox labels are being rendered with added br tags in the markup.

Solution: Deactivate the Responsive Grid Shortcode plugin.

This support ticket is created 6 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Tagged: Content-submission forms, Toolset Forms

This topic contains 2 replies, has 2 voices.

Last updated by Charlie 6 years, 7 months ago.

Assisted by: Christian Cox.

Author

Posts

April 12, 2018 at 5:50 pm #653398

Charlie

My Cred forms with checkboxes look different in preview than they do in the live forms.
In preview the checkbox labels line up nicely with the checkboxes.
In the live forms the labels are below the checkboxes.

My theme is GeneratePress which does not have bootstrap.

April 12, 2018 at 7:46 pm #653907

Christian Cox

Hi, could you try these troubleshooting steps first?
- Temporarily deactivate all plugins except Types, Views, CRED, WooCommerce Views, and WooCommerce, then activate a default theme like Twenty Seventeen. Test again.
- If the problem is resolved, reactivate your theme and plugins one by one, testing each time until the conflict is revealed.
- If the problem was not resolved, please provide some more information about how this CRED form is added to the page. Is it in a Content Template? Is it in the Page body? Is it in a View somehow? Any information you can share will be helpful.

April 13, 2018 at 4:21 am #655093

Charlie

Thanks Christian

It was caused by a plugin called Responsive Grid Shortcode.
I didn't actually need it as GeneratePress uses Unsemantic CSS Framework. This has css classes which do the same thing but works perfectly.