[Resolved] Creating template with blocks – Updating failed error

[Author]

Posts

[leilaG]

Hello, I'm creating a template with blocks and getting Updating failed error. - hidden link
Also the post is showing double post title, post date and Author. All that are not in the template, how do I remove these? hidden link
Thanks

[leilaG]

It seems to happen when added 'Single field' and does not allow the file to be saved when trying to add 'Single Field'

But is okay when adding 'Fields and text'

[Christopher Amirian]

Hi there,

Would you please do a test for us? Try to create a staging version of the website so it will not interfere with the live website.

Follow the steps below on the staging website:

- IMPORTANT STEP! Create a backup of your website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset and its add-ons.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

Thank you.

[leilaG]

Hi Christopher, we copied over to staging and it works fine on the staging site, does this mean its a server issue?

[leilaG]

Hello, WPengine support team added a CloudFlare firewall update that fixed the error. Thank you!