[Resolved] Creating a relationship yields an error message (but succeeds)

[Author]

Posts

[josephQ]

I am trying to: establish a relationship with another post. When I click the button to "Connect existing [Post Type]," after a few moments an error message appears: "There has been an error, please try again later." Please refer to the attached screenshot. It turns out that the creation of the association works, so the error message is deceptive. Do you know why this would happen and how I could prevent it from happening in the future? I think end users of the site I'm developing will be very confused.

Link to a page where the issue can be seen: any page in the backend for which a post can be associated with it (custom post types on my site such as Essays, Student Works, Theses, etc.)

I expected to see: no error message and the confirmation that the relationship was created successfully.

Instead, I got: the error message "There has been an error, please try again later" as discussed above.

[Nigel]

Hi Joseph

I've not seen that before.

I may need to take a copy of your site to pass to my colleagues to analyse, but first can we rule out that it occurs because of a conflict with some 3rd-party code.

So switch theme to twentyseventeen and disable all non-Toolset plugins and test again.

If you still see the error I would also ask, do you have a different server (e.g. staging) where you can test to see if you still get the error? That would identify if the issue was related to something specific to your current server.

Let me know if any of this throws up any useful info, otherwise could you provide a copy of your site for testing?

hidden link

I'll set up a private reply in case you have something to share.

[goM]

I have also encountered the same problem.
I think that this problem has occurred since view plugin 2.6.1 or later.

I found a similar problem raised in other tickets.
https://toolset.com/forums/topic/toolset-relationship-error-message/