[Resolved] Creating a content template for a single page – not working

[Author]

Posts

[Kim Singleton]

Tell us what you are trying to do?
I am trying to create a template for a CPT. I can create it and update it. However, when I view it on the front-end, it shows up as an empty archive page.

Is there any documentation that you are following?
Can't find any

Is there a similar example that we can see?
I will upload images as the example.

What is the link to your site? hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

Could you please send me debug information that will help us to investigate your issue.
=> https://toolset.com/faq/provide-debug-information-faster-support/

- Do you see the same issue with the default 2021 theme?
- What theme you are using?
- Have you build archive or single post content template?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

I see single post content template you created for the post type "Dog pages":
- hidden link

I can see its working on the frontend:
- hidden link

Then I see the following archive you created but the archive is not setup:
- hidden link

[Kim Singleton]

It's good that the single post content template is working on the front end. It just isn't working when I am in the template editor and I want to "view the front end" after an update. I'm not sure what that glitch is.

[Minesh]

The issue you are facing is not normal.

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any possible conflict?