Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Adam,
As Christian is currently unavailable I will be handling this ticket for him.
Yes please try clearing your cache as this could be the issue .
Let me know the results of this.
Thanks,
Shane
Hi, I cleared my site cache, the WPML cache, and the Beaver Builder cache - the problem is still there.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Adam,
The private fields will be enabled for your next response.
Thanks,
Shane
Hi, no private fields are visible.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Adam,
They should be there now.
Thanks,
Shane
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Adam,
I still am not seeing the issue on my end as the slider is showing the correct language.
Thanks,
Shane
Wrong link.
Try this one:
hidden link
User name: lawoffice
Password: lawoffice
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Adam,
It could be the cookies are not saving.
The previous link you sent is from the live site correct?
If you were to move this to the live site would the issue still remain ?
Also would you mind if I took a copy of the site to test locally ?
Please let me know.
Thanks,
Shane
Thanks,.
I don't know if the issue would remain if I moved it to the live site.
This is a Flywheel staging site. It's meant to be an exact copy of the live site. The conditions should be exactly the same.
Feel free to take a copy of the site to test locally.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Adam,
I'm still looking into this for you.
The WPML setting should've worked. Could you let me know exactly where these names are translated from ? Also Is there a difference between the live site and the staging site ? Because as I can see the live site slider is working quite fine as you would expect.
I need to know exactly what is happening as I checked the cookie on the page and saw that the cookie is being set.
Please let me know.
Thanks,
Shane
Hi, please don't close this thread. I had to attend to other things, but I will get back to this, thanks.
Thanks for the update. Shane is out for a few days on holiday but I'll continue to check on this ticket.
Shane
Supporter
Languages:
English (English )
Timezone:
America/Jamaica (GMT-05:00)
Hi Adam,
As long as an update is provided once a week, the ticket should remain open.
Thanks,
Shane
Hi, please don't close this thread. I had to attend to other things, but I will get back to this, thanks.