[Resolved] Create new Post Form cell not work

[Author]

Posts

[cherifM]

Hello
Your system "Create new Post Form cell " does not work, it is blocked!!!
could you help me?

Best regard
Mohammed

[cherifM]

Erreur Javascript 🙁 🙁 🙁

[Shane]

Hi Cherif,

Thank you for contacting our support forum.

This issue here looks like a plugin conflict to me.

What I would recommend that you do is to temporarily disable all the non-toolset plugins and try again.

If the issue still remains, please let me know.

Thanks,
Shane

[cherifM]

Hi Shane,
Thank you for your reply

I disabled all plugin but I still have the problem ;(

Best regard
Mohammed

[Shane]

Hi Mohammed,

Would you mind providing me with a duplicator package of your website so that I can test this locally?

To do this please follow the instructions in the link below.
https://toolset.com/faq/provide-supporters-copy-site/

Thanks,
Shane

[Shane]

Hi Cherif,

Sure you can i've enabled the private fields for your next response.

Thanks,
Shane

[cherifM]

Hi Shane,

I can not create forms

best regard
Cherif

[Shane]

Hi Mohammed,

With your permissions, could i take a duplicator package from your site to test locally ?

I would like to check if this is a server issue by creating a backup of the site here locally.

Looking forward to hearing from you soon.

Thanks,
Shane

[cherifM]

Hi Shane,
Of course you can do that

Best regard
Cherif

[cherifM]

Hi Shane,
I installed duplicator, you have admin access?

Best regard
Cherif

[cherifM]

Hi Shane,
sorry, I delete the other tiketz

Best regard
Cherif

[Shane]

Hi Mohammed,

Yes I have admin access,

Installing the duplicator now.

[cherifM]

Hi Shane,
I would like to know if you have any news
Best regard
Mohammed

[Shane]

Hi Mohammed,

I did a test of disabling all the non-toolset plugins and it works for me on the copy.

Im currently in the process of finding which plugin is causing the issue.

Thanks,
Shane

[Shane]

Hi Mohammed,

So I've found the plugin.

If you disable the woocommerce custom product plugin then it should start working again.

Thanks,
Shane