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[Resolved] Crashing when using year in date picket

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This topic contains 4 replies, has 2 voices.

Last updated by Christopher Amirian 4 months, 4 weeks ago.

Assisted by: Christopher Amirian.

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#2703729

I am trying to: I have a date custom field called Release date. When I try and change teh date and use teh year in teh date picker it is crashing. Month works fine.

Link to a page where the issue can be seen:

hidden link

I expected to see:

Year drop down values

Instead, I got:

Error code: STATUS_BREAKPOINT

#2703885

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Would you please test to see if there is a conflict with another plugin that causes such an issue?

- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except Toolset plugins.
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.

If the issue persists, I'd appreciate it if you could copy your website and provide the login information for the website copy for troubleshooting by setting the next rep[ly as private.

Also tell us which post type to check to see the date field issue.

Thanks.

#2704184

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

I checked with Google Chrome on Mac and it seems to be working ok. One thing that I noticed is if you want to change only the year in the date picker, you need to also hit the enter (return) key on your keyboard to make sure it is added to the date input box.

Also when you click on a day you need to wait for a second or two for the Javascript code to do the trick and add the proper date to the date picker input box.

I created a video here showing the points above:

hidden link

Thanks.

#2704195

I am on windows on chrome. I am still having same issue. Here is a video

hidden link

the year dropdown shows white and then it crashes

I turned off all plugins and used 2024 Same issue

Happening on live site and staging

It is happening in chrome and edge

#2704704

Christopher Amirian
Supporter

Languages: English (English )

Hi there,

Would you please test if the same thing happens on a clean installation below?

Please add a simple custom field with date picker and test as I could not replicate the issue on the installation:

hidden link

Thanks.

#2704755

The test did not have an issue. I actually deleted all the plugins and reinstalled and the issue resolved.

Thanks for the help.