Skip Navigation

[Resolved] Crashing on 3.0 Update

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by benjaminJ-3 6 years, 1 month ago.

Author
Posts
#1171377

I am trying to: Update from 2.0 to Current Version but the site is crashing on the update.

#1171673

Can you elaborate on what and how crashes exactly?
Is there a PHP error (Eventually enable WP Debug), or any other error feedback in the browser after attempting to update?

I would suggest this:
- create a staging site of the website
- disable all plugins but Toolset, and change the theme to for example Twenty Nineteen
- update WordPress
- update Toolset
- re-enable the other software.

If it fails to update, you can also manually download the plugin files here and then upload them to your server:
https://toolset.com/account/downloads/

Please let me know if you can go on with this or if it still fails, and if so, with what precise error (if known).

#1171733

Fatal error: Uncaught Error: Undefined class constant 'CALLBACK_GET_VIEW_BLOCK_PREVIEW' in /home/191117.cloudwaysapps.com/rqbknpnrxe/public_html/wp-content/plugins/wp-views/application/controllers/compatibility/editor-blocks/blocks/view/view.php:61 Stack trace: #0 /home/191117.cloudwaysapps.com/rqbknpnrxe/public_html/wp-includes/class-wp-hook.php(286): OTGS\Toolset\Views\Controller\Compatibility\EditorBlocks\View\Block->register_block_editor_assets('') #1 /home/191117.cloudwaysapps.com/rqbknpnrxe/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(NULL, Array) #2 /home/191117.cloudwaysapps.com/rqbknpnrxe/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/191117.cloudwaysapps.com/rqbknpnrxe/public_html/wp-settings.php(467): do_action('init') #4 /home/191117.cloudwaysapps.com/rqbknpnrxe/public_html/wp-config.php(86): require_once('/home/191117.cl...') #5 /home/191117.cloudwaysapps.com/rqbknpnrxe/public_html/wp-load.php(37): require_once('/home/191117.cl...') #6 /home/191117.cloudw in /home/191117.cloudwaysapps.com/rqbknpnrxe/public_html/wp-content/plugins/wp-views/application/controllers/compatibility/editor-blocks/blocks/view/view.php on line 61

#1171736

Views needed to be updated first.