This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
| Sun | Mon | Tue | Wed | Thu | Fri | Sat |
|---|---|---|---|---|---|---|
| - | 10:00 – 13:00 | 10:00 – 13:00 | 10:00 – 13:00 | 10:00 – 13:00 | 10:00 – 13:00 | - |
| - | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | 14:00 – 18:00 | - |
Supporter timezone: Asia/Kolkata (GMT+05:30)
This topic contains 3 replies, has 2 voices.
Last updated by 4 months, 4 weeks ago.
Assisted by: Minesh.
On our website hidden link we are using a lot of content templates to display different post types. But lately I am having more and more issues with it. On the front-end the templates work fine. But I wanted to make some changes to some templates, but on the back-end they won't load. Sometimes it loads part of the screen but not all content on it. But even if it loads partially, I cannot make any changes. I have waited for 5 minutes in some cases, but the screen just freezes
The content on the page is as follows:
- A banner image that is inserted as a reusable block (pattern)
- A map with markers
- A view that has a list of the markers (it has a filter based on category)
We have a relatively strong server, so performance should not be an issue.
The only potential issue I could come up with is the way I assign a template to specific post types. A long time ago I have added a custom field (radio boxes) where you could select the type of template to be uses. I understood that for these purposes it would be better to use categories. If that was the issue it would be easy to solve that as I can correct this with WP all import. But since I don't have access to the templates, I cannot change the configuration there.
I already tried to deactivate all plugins outside of Toolset and using the 2024 theme, but that did not resolve the issue. But most plugins I use are from OnTheGoSystems anyway or are plugins that are recommended by your company.
What can I do to resolve this issue?
I checked the memory limit, but it is already higher than you recommended. I am using WP version 6.6.1
Looking forward to hearing your suggestions.
