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[Closed] content template update button does not activate after changes so I cant update!

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Last updated by Nigel 11 months ago.

Author
Posts
#2685860
toolset-wont-save.png

I am trying to: Make a change to a content template, like add a section, etc

Link to a page where the issue can be seen:
hidden link
I expected to see:
The blue Update button should highlight and be clickable after I make a change to the template
Instead, I got: greyed out, inactive update button. It randomly allows me to update, and other times no matter how many changes I make, I cannot update / save what I did.

#2685943

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

We have had a few reports like this over the past couple of years, but it isn't something we have been able to reproduce so that we can work on fixing it.

But from experience we know that a simple trick to get round the problem is to just click the device selectors at the top of the screen (I can see them in your screenshot) to tablet or mobile then back to desktop, and that should reactivate the Update button.

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