[Resolved] Content Template page not displaying the code

[Author]

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[jeffS-2]

Tell us what you are trying to do?
Not using any blocks! Using legacy Types/Views/Forms/Access.

I went to edit a Content Template for events-single today and the page loads but does not contain a text field for the code. This is the same for all custom posts created with Types. This page was working about 2 weeks ago, as I remember making a change then.
-->Note that the single page still displays correctly on the front end, so the code is obviously still there but not shown because there is no field to display it.

I tried in Safari and Chrome. Same thing.
I deactivated 7 or 8 plugins that I know may have been updated recently. No help.
I then rolled back to WordPress 6.6.2. No help.
No PHP errors or JavaScript errors.

Is there any documentation that you are following?
No. I have been working with Toolset for almost 10 years.

Is there a similar example that we can see?
I can't find one, but see attached screen shot.

What is the link to your site?
hidden link

[Minesh]

Hello. Thank you for contacting the Toolset support.

That is really strange.

Can you please send me admin access details and problem URL of the content template where I can see the issue and let me check whats going wrong with your setup.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

[Minesh]

Thanks you for sharing admin access details.

I'm checking the following event post in backend:
- hidden link

I can see the post content field and its empty. Can you please share specific URL of the event post where you have issue and what is the issue on frontend. Maybe you screenshot will help to understand the issue and once I review that I will be able to guide you in the right direciton.

I have set the next reply to private which means only you and I have access to it.

[jeffS-2]

Minesh –
I have found the problem.
As can be seen in my original screen shot and explained in my first post, the problem was with the CPT Edit page, not the post itself.

For future reference to Toolset Legacy plugins (non-blocks) the problem is caused by the very nice and advanced plugin called Advanced Menu Editor, when the Quick Search module is enabled. I spoke to the developer and he will fix in next update. Advanced Menu Editor plugin allows very advanced control of WP background Admin menu.

Thanks for your help anyway!
Have a good one.
Jeff Safire