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[Resolved] Content template change not showing

This support ticket is created 2 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 3 replies, has 2 voices.

Last updated by ianM-9 2 years, 8 months ago.

Assisted by: Shane.

Author
Posts
#2379715

Tell us what you are trying to do?
I've changed the content template on my posts page (hidden link), but the change is not rendering. I've been looking for caching options in toolset and can't find them. I've disabled caching tools in WordPress.

Is there any documentation that you are following?
No.

Is there a similar example that we can see?
No.

What is the link to your site?
hidden link

#2379813

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ian,

Thank you for getting in touch.
Would you mind allowing me to have admin access to the website so that I can have a more detailed look at this for you ?

Please where applicable please provide me with a link to an example page where I can see the issue.

I've enabled the private fields for your next response.
Thanks,
Shane

#2380577

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Ian,

I believe the issue here is that you have the following custom archive assigned to your Blog page.
hidden link

If you check the wordpress archive usage under STANDARD ARCHIVES you will see Home/Blog highlighted.

This means the page display is already being replaced with the custom archive that you've made. You will need to create your template below as an archive .
hidden link

Thanks,
Shane

#2381543

My issue is resolved now. Thank you!