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[Resolved] Content in Editor breaks when activating Toolset Layouts plugin in X Pro theme

This support ticket is created 6 years, 3 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 8 replies, has 2 voices.

Last updated by Shane 6 years, 3 months ago.

Assisted by: Shane.

Author
Posts
#1130686

I am trying to: Edit a page that does not have layouts included in it but it shows empty - the blocks show though.
hidden link

When the plugin is activated - this is what I get:
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Link to a page where the issue can be seen:

I expected to see:
hidden link (this is when Toolset Layouts is deactivated - and the front end works on the pages. Unfortunately - the pages I need the layouts on is then broken when the plugin is deactivated obviously.

Instead, I got:

#1130690

I have also tried adding get_the_content to the functions in Toolset settings. I am stuck 🙂

#1130775

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jason,

Thank you for contacting our support forum.

Is there a specific page on our site that you can link me to where this issue can be seen?

Please let me know.

Thanks,

Shane

#1130787

Sure:

hidden link

and

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If I turn off Toolset Layouts - the pages show correctly.

Thanks for jumping on this!

#1130811

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jason,

The issue seems to be that you assigned an empty layout to your pages.

What I did was to just add the post content cell to the layout so your page should start showing on the frontend again.

Please let me know if this helps.

Thanks,
Shane

#1130817

That totally helps - but I am only using logouts for 1 page (not these 2). Is this the only way to do it?

#1130821

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jason,

I actually see that this layout should only be assigned to this page.

So no other page should be affected. If they are then you can just edit the page settings and set their layouts to none.

Thanks,
Shane

#1130822

ok - I got it! I think someone assigned all pages with a layout - and that could have been the issue. Once I disconnected the layout, I was able t use it in the Pro editor.

Thank you so much for your time and expertise... I really appreciate it - you can close it now - or if you need me to close it, I will..

#1131049

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Jason,

You can close the ticket 🙂 when you're ready.

Thanks,
Shane