[Resolved] Content field disappears after saving user form

[Author]

Posts

[justinA-5]

I am trying to: Edit a user registration form that I created. After following the wizard and saving the form. the content edit field disappears and I cannot edit the form again. not even if I duplicate. I would need to recreate the form every time to make changes.

Link to a page where the issue can be seen: hidden link

I expected to see: Content edit field, as it shows when i edit a post form

Instead, I got: All other settings to edit except for the content edit field where I can physically edit the user registration form.

[Shane]

Hi Justin,

Thank you for contacting our support forum.

Could you let me know what happens when you expand the closed items in the screenshot ? Click them and let me know what happens.

Thanks,
Shane

[justinA-5]

Please find screengrab attached.

What I have tried: disabling elementor plugins, changed theme to astra. Nothing seemed to have affeted.

regards

[justinA-5]

I have gotten the content box to show again.

I have discovered that when I inspect the elements, I saw that there was a style="display:none;" on the element box. I removed this and it shows the box. and actually saved the change because when i refreshed the page it was still showing.

I assume this saved because the toolset is a progressive web app plugin using react or soemthing. this is scary though. What happens when I start randomly changing elements with inspector?

regards

[Shane]

Hi Justin,

This is actually the first i'm seeing this issue.

I do know that issues similar to this would normally be caused by a plugin conflict of some sort. I tried to replicate but no luck.

If you're able to replicate the issue once more would you mind allowing me to log in and have a look?

Currently I don't believe our developers have implemented REACT into our plugins so I doubt this is the main issue at hand.

Thanks,
Shane