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[Resolved] Connection alert in my WordPress regarding Toolset

This thread is resolved. Here is a description of the problem and solution.

Problem:

I am receiving a message that the Toolset plugin cannot connect to toolset.com for updates, even though everything appears to work fine. I need help resolving this issue.

Solution:

Ensure you are logged into toolset.com, then go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)." Unregister Toolset, then re-register it by generating a new site key and entering it in the "Site Key" field. This should resolve the connection issue.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Christopher Amirian 3 months, 1 week ago.

Assisted by: Christopher Amirian.

Author
Posts
#2769404
Screenshot 2024-10-06 at 12.35.32.png
Screenshot 2024-10-06 at 12.41.41.png

I receive following message
Toolset plugin cannot connect to toolset.com
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to
toolset.com to remove this notice.

But when I check I do not see an issue and everything seems to work fine.
I've included the log file for you
Thanks
Dirk

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#2769430

Christopher Amirian
Supporter

Languages: English (English )

Hi,

Would you please follow the steps below?

- Make sure that you are logged in toolset.com.
- Go to "WordPress Dashboard > Plugins > Add New > Commercial (Tab)".
- Click the Unregister link.
- Click the "Register Toolset" at the right section of the screen.
- Click the "Get a key for this site" link annotated in the screenshot below.
- A new page will open up and the auto-generated key will show in pop-up.
- Copy the key and paste it into the "Site Key" input box annotated in the screenshot below.
- Click the "OK" button.

Thanks.

#2769996

Followed the steps and Issue is resolved
Thanks