Hello
I am still having issues with this error on multiple sites now.
Toolset plugin cannot connect to toolset.com
Toolset needs to connect to its server to check for new releases and security updates. Something in the network or security settings is preventing this. Please allow outgoing communication to toolset.com to remove this notice.
There is no issue with server being able to communicate with yours. I am hosting on WPEngine (one of the biggest WP hosting companies) and never had this issue before.
PLEASE tell me what I need to do to fix this error? This is a recent thing. Been with you many years and no issues like this.
Hello. Thank you for contacting the Toolset support.
That is really strange and no there reported such issue yet. Where do you see the connection timeout error?
Can you please share admin access details where I can see the issue?
*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.
I have set the next reply to private which means only you and I have access to it.
The topic ‘[Closed] connecting error still happening’ is closed to new replies.
