Conflict with 'Give' plugin

This thread is resolved. Here is a description of the problem and solution.

Problem: I am unable to save post relationships. There seems to be a conflict with the Give plugin.

Solution: Update to the latest versions of Give and Toolset.

This support ticket is created 6 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	8:00 – 12:00	-	-
13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	13:00 – 17:00	-	-

Supporter timezone: America/New_York (GMT-04:00)

Tagged: Post-relationship

This topic contains 8 replies, has 2 voices.

Last updated by glenn 6 years ago.

Assisted by: Christian Cox.

Author

Posts

August 15, 2018 at 5:26 pm #1083928

glenn

I am trying to: make a relations between two posts

Link to a page where the issue can be seen: Not available

I expected to see: A clickable button to add the relation

Instead, I got: An unclickable button

It seems there is a conflict when the 'Give plugin is acivated. I get the following message in the console:

Uncaught TypeError: s.toLowerCase is not a function
(I searched though the forum for the errormessage and found something about checking an extension. I checked and the php extension mb_string is active)

If i disable the give plugin, the problem disappears. I do need the 'Give' plugin for the website.

How can i solve this problem?

August 15, 2018 at 5:29 pm #1083929

glenn

Ow, here is an image of the problem.

August 15, 2018 at 7:13 pm #1083971

Christian Cox

Hi, this issue has been reported and escalated to our compatibility team. It looks like our system and the Give system both load a library called "chosen", which is causing some conflict here. At this time, the only workaround I have available is to temporarily deactivate Give while managing post relationships. I am linking this ticket to the internal ticket so I can update you when I receive more information.

August 16, 2018 at 9:44 am #1084521

glenn

Tnx,

i look forward to hearing from you when there is a permanent solution.

Kind regards,

Glenn

January 7, 2019 at 12:47 pm #1179071

glenn

Hi Christian,

I was wondering if there is any news yet regarding this issue. It has been quite some time now and i am used to you guys being fast in your service.

Look forward to hearing from you,

Kind regards,

Glenn WIndhouwer

January 7, 2019 at 2:21 pm #1179127

Christian Cox

Compatibility issues are a bit different because we often must collaborate with other plugin developers. I was just running some tests and it looks like the Save button is working with Give 2.3.1, despite being a bit misformatted. Perhaps a recent release of the Give plugin included some changes that fixed the problem. Can you check locally to see if this is working for your site now?

January 8, 2019 at 11:01 am #1179932

glenn

Hi Christian,

thank you for your message. I'll look into it asap.

Kind regards,

Glenn

January 8, 2019 at 4:40 pm #1180169

Christian Cox

I'll stand by for your update.

January 21, 2019 at 12:28 pm #1188128

glenn

Hi Christian,

i have been able to run some tests today with the donation plugin. Everything seems to work properly now. So no more help is needed. Thank you!