[Resolved] Conflict of toolset with wpbakery page builer

[Author]

Posts

[martinaW]

I am trying to insert a Background Colour into a template. The template I create with wpbakery page builer. I already updated the page builder, but without success. Cannot change any design Option. Support from wpbakery told me that with an update it should be fixed.
I assume now that there is a conflict with toolset and wpbakery. Any advice from your side?

I was hoping that toolset and wpbakery are a good combination when it comes to creating custom post types. I have not much experience in webdesign. Therefore I bought both Plugins but as far as now there are a lot of Problems.

[Shane]

Hi Martina,

Thank you for contacting our support forum.

There could be a Javascript error on the page that is causing this.

Would you mind allowing me to have access to the site as well as a page where I can clearly see the issue?

Thanks,
Shane

[Shane]

Hi Martina,

I tried to log in with the credentials but they don't seem to work.

Could you try on your end and let me know.

Thanks,
Shane

[martinaW]

Hi Shane,
I habe created a new Password.
Please can you set the next answer on private.
Thanks
Martina

[Shane]

Hi Martina,

Here are the private fields.

Thanks,
Shane

[Shane]

Hi Martina,

I believe this is an issue on the Pagebuilder's end.

I tried setting the design options even on a regular post without our views plugin and still was not able to set the design option.

Did the WPbakery team specify when this update will arrive?

Thanks,
Shane

[martinaW]

My issue is resolved now. Thank you!