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[Resolved] Conflict between Toolset Types & UpDraftPlus Plugins

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 1 reply, has 1 voice.

Last updated by johnA-13 4 months, 3 weeks ago.

Assisted by: Minesh.

Author
Posts
#2800596

There is an apparent conflict between this plugin and the UpdraftPlus - Backup/Restore plugin that I use for website backups. With the Toolset Types plugin activated, I can navigate around all the settings pages of the UpdraftPlus plugin, but if I select the Backup command button, the relevant page just goes grey and the command is not actioned. Selecting the Backup button again just returns the page to nornal.

However, if I deactivate the Toolset Types plugin, then the UpdraftPlus Backup command button works as usual and the site backup is completed.

To say the least, this is a surprising conflict because the 2 plugins are totally different in function. It is more likely that the UpdraftPlus supplier can provide an explanation, but this is a free plugin with no direct customer support, only a WordPress plugin support forum. So I thought I would consult you first to see if you could suggest an explanation. If not, I will try the Updraft Plus support forum.

John Armstrong

#2800605

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I just checked with sandbox site I've where I installed the UpDraftplugin plugin and I do not see any issue when I created backup.

You can auto-login to the sandbox site using the following link:
- hidden link

Check backup button herre:
=> hidden link

Maybe it could have conflict with server setting or any other plugin you use.

#2800609

Hi Minesh,

After installing the Toolset Views plugin (see my previous support ticket), I tried the Updraft Plus Backup again and it worked fine. So the Views plugin must have cleared the problem somehow.

Thanks for you help - much appreciated.

Best Wishes

John