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[Resolved] Conditionals 2

This support ticket is created 3 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 8 replies, has 2 voices.

Last updated by nestorC-2 3 years, 7 months ago.

Assisted by: Shane.

Author
Posts
#2002077

Hello, I want to answer https://toolset.com/forums/topic/conditionals-4/ but is closed so please answer to let me add the login cretentials to the site like you proposed

#2002239

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nestor,

A ticket will be closed if there is a period without any response.

I've enabled the private fields for your next response.

Thanks,
Shane

#2005583

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nestor,

Thank you for the credentials, I was able to log in, however i'm not seeing where you've provided a link to the page that you are having the issue with the conditional.

Can you send me a link to this page or template so that I can have a look.

Thanks,
Shane

#2006391

Hello,

Thanks for that, in any of this CPT hidden link or this hidden link won't' show the content of the conditional being the author or not

For instance, in any of these CPT hidden link will show the inside content of the conditional only if you are the author (same functionality of the conditional that the ones explained that have the issue)

Thank you!

#2006431

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nesto,

Thank you for the links, I can indeed confirm that I can see the issue at hand. However before we proceed with additional debugging I would like for you to go through the basic debugging steps by temporarily deactivating all the non-toolset plugins and check the frontend again to see if the issue is still there.

Once you've done this please let me know. Also I will need to grab a copy of your site for further checks using the duplicator plugin once you've confirmed that the issue still remains after deactivating all the non-toolset plugins.

Thanks,
Shane

#2013241

Hello,

I confirm that I deactivated the plugins and the issue is still there

Thanks

#2013973

Hello,

The site shutdown and the hosting company discovered that the toolset plugin framework-installer was all the time using PHP so consumed all the workers, they disabled it and the site is live again

I guess that it's related to this thread

Thanks

#2015299

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Nestor,

The conditionals appear to be working fine.

If you check this post here hidden link

You will see that you are able to see the edit supplier link. Also you will see that i've activated the debug information for the field which is also showing the correct id's on the post.

Can you let me know what you are seeing on your end.

Thanks,
Shane

#2015745

Hello,

Thanks for that, it works

Best