Conditional Problem of Custom User Fields

This support ticket is created 3 years, 7 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 2 replies, has 2 voices.

Last updated by Shane 3 years, 7 months ago.

Assisted by: Shane.

Author

Posts

May 26, 2021 at 12:04 pm #2068863

PatrickL9162

Hello, maybe someone can help me or knows what I did wrong.

I have created custom user fields and a form in which new users can be created using a checkbox for the custom user fields.

The Custom User Fields is a button that can be switched on or off by conditional.

If I now add a new user, it is displayed correctly in the backend. In the frontend, all buttons are still displayed. Although only one of them is clicked in the backend.

I have stored the following condition for this:

Selected checkbox
[types usermeta="gema-dashboard"][/types] is equal to 1.

Not selected checkbox
[types usermeta="gema-dashboard"][/types] is empty .

Even if I create users manually, it does not work.

May 26, 2021 at 12:15 pm #2068877

PatrickL9162

Maybe one important thing:
I am working with Blocks to create conditions.

May 26, 2021 at 2:39 pm #2068991

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Patrick,

Thank you for getting in touch.

Can you set your custom field checkbox field to the option "When unchecked, save 0 to the database" then resave your user and let me know if this resolved the issue.

If not please provide me with access to the site so that I can have a look at the conditional and the use case.

Thanks,
Shane

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