[Closed] Conditional fields stay after you change the conditional data

[Author]

Posts

[marcov-3]

Hi,
I have a short video telling you the problem, hidden link.

Cheers

MArco

[Minesh]

Hello. Thank you for contacting the Toolset support.

First of all - what I would like to know is the conditions are setup using Toolset form using conditional group or from custom field group page from backend?

[marcov-3]

Thru the group conditional and now in expert mode:
<div class="row">
<div class="form-group col-md-12">
<label for="%%FORM_ID%%_welke-coaching-wil-je-volgen">[cred_i18n name='welke-coaching-wil-je-volgen-label']Voor welke categorie coaching wil je een afspraak maken?[/cred_i18n]</label>
[cred_field field='welke-coaching-wil-je-volgen' force_type='field' class='form-control' output='bootstrap']
</div>
</div>
<div class="row">
<div class="col-md-12">
[cred_show_group if="( $(welke-coaching-wil-je-volgen) eq '3' )" mode="fade-slide"]
<div class="row">
<div class="form-group col-md-12">
<label for="%%FORM_ID%%_partner-komt-mee">[cred_i18n name='partner-komt-mee-label']Partner of kind komt mee?[/cred_i18n]</label>
[cred_field field='partner-komt-mee' force_type='field' class='form-control' output='bootstrap']
</div>
</div>[/cred_show_group]
</div>
</div>

[Minesh]

Can you please share problem URL where I can see the form as well as admin access details. Once I check how exactly you setup the dependent nested conditions in the form, once I review that I will try to reproduce the issue and if I reproduce the same I will escalate it in front of our next level support.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.