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[Resolved] conditional fields in cred form

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 6 replies, has 2 voices.

Last updated by jessieB-2 4 years, 10 months ago.

Assisted by: Minesh.

Author
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#1631143

Tell us what you are trying to do?
I need a field to display on the form based on the selection from the field above it.

Is there any documentation that you are following?
I searched the forums and found a couple - I followed the instructions here
https://toolset.com/documentation/user-guides/front-end-forms/conditional-display-for-form-inputs/

Did not work.

What is the link to your site?
hidden link

#1631407

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I checked the problem URL you shared but I do not see the form. I need admin access details to see your form.

Can you please point out on what field you want to add a conditional display?

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1631885

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please clarify on what field you want to add conditional display and what thing you want to show/hide based on that?

#1632833
2020-05-21_02-51-18.jpg

In the members custom fields.

I need the following fields to be conditional
single listing establishing resonance text (shown when singles template choice is = to 1)
single listing establishing resonance bullet (shown when singles template choice is - 2)

Same thing for the couples template group

#1633069

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Unfortunately, now the admin access details you shared is not working at this end. Can you please send me working admin access details.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1633341

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Can you please check now: hidden link

I've modified the conditional group condition value as per the value of the radio button values on the following form and I can see its working.
=> hidden link

Can you please confirm it works at your end as well.

#1634797

My issue is resolved now. Thank you!