conditional dialog box covered with whitespace

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This topic contains 1 reply, has 2 voices.

Last updated by Minesh 1 year, 4 months ago.

Assisted by: Minesh.

Author

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July 16, 2023 at 6:05 pm #2624421

malagaS

I am trying to: select from dropdown

Link to a page where the issue can be seen:

I expected to see: dropdown list

Instead, I got: dropdown list is covered with white band. this happens consistently every time.

July 17, 2023 at 7:21 am #2624521

Minesh

Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is strange. This must be related to conflict between the third-party plugins or theme you are using.

In order to minimize the cause of the issue and to ensure there is no conflict between the plugins/theme you are using:

Could you please try to resolve your issue by deactivating all third-party plugins as well as the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference?