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[Resolved] Compatibility with WooCommerce 5.0

This support ticket is created 4 years, 10 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 10 replies, has 2 voices.

Last updated by larryH 4 years, 10 months ago.

Assisted by: Shane.

Author
Posts
#2048147
Toolset - Screen Shot 2021-04-30 at 11.15.14 AM.png

Do you plan to be compatible with WooCommerce 5.0?
I am getting a prompt that Toolset WooCommerce Blocks has been tested through WooCommerce version 4.7.1
Attached is a screenshot.

Assuming you will be, could you estimate a time frame?
Thank you.

#2048193

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Larry,

Our Toolset Woocommerce Blocks plugin is compatible with WooCommerce 5.0

Toolset WooCommerce Blocks was last updated on the 17th of April and WooCommerce 5.0 has been available sometime before that so it is compatible with WooCommerce 5.0

Thanks,
Shane

#2048407

Thank you so much for the reply, which is great info.
My tech person here asks:
If it’s compatible, can you tell us why isn’t it showing as being compatible in the dashboard?
While it may be compatible, WordPress apparently does not think it’s compatible.
Again, referencing the screen shot sent previously.

Thank you.

#2050697

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Larry,

I've escalated the thread's concerned to our 2nd tier team for them to take it further.

Not much else I can do here so you can go ahead and mark this ticket as resolved when ready.

Thanks,
Shane

#2051875

Thank you, Shane.
I tried to find where I can give you a good review, and i'll try again to find.
I look forward to response from the next team.
Cheers,
Larry

#2051897

I look forward to the follow-up with the next team on this issue.
Thanks for expiditing.

#2051899

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Larry,

I've got some good news. Our 2nd tier team was able to confirm that our Toolset Woocommerce Blocks plugin is declared as compatible. If you're running the latest version of the plugin then this line should already be in the code.

/*
  Plugin Name: Toolset WooCommerce Blocks
  Plugin URI: https://toolset.com/course/custom-woocommerce-site/?utm_source=plugin&utm_medium=gui&utm_campaign=woocommerceblocks
  Description: Lets you add e-commerce functionality to any site, running any theme.
  Author: OnTheGoSystems
  Author URI: http://www.onthegosystems.com
  Version: 3.0
  WC tested up to: 5.1.0
 */

As you can see it has been tested up to 5.1.0 of Woocommerce so if you're not running version 3.0 of our Toolset Woocommerce Blocks plugin then I would advise that you update to the latest version.

Thanks,
Shane

#2055267

Please do not close the ticket yet. I received the alert that it has been 3 days since your reply.
On Monday we will investigate to see if the version of Toolset is the cause of the problem. thank you.

#2055347

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Larry,

Given the thread topic if the issue is not related to the purpose of the original thread then I would advise opening a new ticket detailing the issue that you've found .

Thanks,
Shane

#2060697

Shane,
Understood.

We can close this ticket - I just wanted to have the chance to thank you. After I submit this, I'll close!
Cheers, and all best -- thank you so much.
Larry

#2060699

My issue is resolved now. Thank you!