Home › Toolset Professional Support › [Resolved] Communication system inbox page showing double messages, how to change it?
Problem: I am using the message module and it seems like I am seeing duplicate posts in the related messages View.
Solution: Use some custom CSS to hide the excerpt:
.single-message .message-excerpt { display:none; }
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.
Sun | Mon | Tue | Wed | Thu | Fri | Sat |
---|---|---|---|---|---|---|
8:00 – 12:00 | 8:00 – 12:00 | 8:00 – 12:00 | 8:00 – 12:00 | 8:00 – 12:00 | - | - |
13:00 – 17:00 | 13:00 – 17:00 | 13:00 – 17:00 | 13:00 – 17:00 | 13:00 – 17:00 | - | - |
Supporter timezone: America/New_York (GMT-04:00)
Tagged: CRED API, Toolset Forms
Related documentation:
This topic contains 2 replies, has 2 voices.
Last updated by alvinc 6 years, 2 months ago.
Assisted by: Christian Cox.
I am trying to: I have installed the communication system and it is working well except for the bug on the inbox page. How do I style it? It is showing 2 x the same message for every message.
Link to a page where the issue can be seen:hidden link
I expected to see:
Instead, I got:
Jimmy Loh
December 3rd, 2018 10:03 am
Whats up dude?
Whats up dude?
Alvin Chan
December 3rd, 2018 10:04 am
Hello please initiate chat
Hello please initiate chat
Jimmy Loh
December 3rd, 2018 10:05 am
ok I am here
ok I am here
Hi, you can hide the message excerpt by adding this CSS in the Related Message View's Loop Editor CSS panel:
.single-message .message-excerpt { display:none; }
When the messages are short, the excerpt is a bit redundant.
My issue is resolved now. Thank you!