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[Resolved] Communication system inbox page showing double messages, how to change it?

This thread is resolved. Here is a description of the problem and solution.

Problem: I am using the message module and it seems like I am seeing duplicate posts in the related messages View.

Solution: Use some custom CSS to hide the excerpt:

.single-message .message-excerpt {
  display:none;
}
This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

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This topic contains 2 replies, has 2 voices.

Last updated by alvinc 6 years, 2 months ago.

Assisted by: Christian Cox.

Author
Posts
#1157428

I am trying to: I have installed the communication system and it is working well except for the bug on the inbox page. How do I style it? It is showing 2 x the same message for every message.

Link to a page where the issue can be seen:hidden link

I expected to see:

Instead, I got:
Jimmy Loh
December 3rd, 2018 10:03 am
Whats up dude?
Whats up dude?
Alvin Chan
December 3rd, 2018 10:04 am
Hello please initiate chat
Hello please initiate chat
Jimmy Loh
December 3rd, 2018 10:05 am
ok I am here
ok I am here

#1158064

Hi, you can hide the message excerpt by adding this CSS in the Related Message View's Loop Editor CSS panel:

.single-message .message-excerpt {
  display:none;
}

When the messages are short, the excerpt is a bit redundant.

#1158488

My issue is resolved now. Thank you!