Communication has stopped and I received a notice to notify Tech support

This support ticket is created 4 years, 1 month ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Assisted by: Shane.

Author

Posts

July 6, 2021 at 6:59 pm #2107805

Marketing

Tell us what you are trying to do?
Updating plugins
Is there any documentation that you are following?

Is there a similar example that we can see?

What is the link to your site?hidden link

July 6, 2021 at 8:40 pm #2107875

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Melissa,

Thank you for getting in touch.

Can you provide a bit more details on the issue ? Is it that you are encountering the communication issues during an update?

If so are you able to provide a screenshot so that I can review?

Thanks,
Shane

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