Problem:
The issue here is that the user is getting the communications error message on their dashboard even though their site key is correct.
Solution:
Please try to register your site using the tutorial below.
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed
Once you've done this check again to see if the issue still remains.
Should it still remain, go to Dashboard -> Updates and click on the Check Again link and this should resolve the issue.
This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.
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