Comments closed on pages where there is a user form

This support ticket is created 6 years, 2 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Tagged: Toolset Forms, User-registration forms

This topic contains 1 reply, has 1 voice.

Last updated by markL 6 years, 2 months ago.

Author

Posts

October 13, 2018 at 11:49 pm #1126905

markL

I am trying to: Display the comments block. I have a navigation panel at the top of all my pages. This is included on post pages where I would also like to display comments. It seems that the user form I have provided for users to update their account information is preventing comments from displaying. It is like there is a "prevent comments from displaying" action like there is for the post forms but there is no option to disable this.

Link to a page where the issue can be seen: hidden link. I can give you credentials to access this page.

I expected to see: A comments block.

Instead, I got: Comments closed

October 14, 2018 at 7:04 am #1126998

markL

My issue is resolved now. Thank you! I have removed the user form from the nav menu and given it a page of its own. Now comments are working across my site. This does take away from the user experience so I'd be happy for you to reproduce the behavior and sate whether of not it is a bug to be followed up or an expected behavior.