Comments blog - Toolset

This support ticket is created 2 years, 5 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 10 replies, has 2 voices.

Last updated by albertA-2 2 years, 5 months ago.

Assisted by: Shane.

Author

Posts

August 29, 2022 at 5:28 pm #2447187

albertA-2

Hi.
A short time ago the comment form of our blog is no longer there at the bottom end (hidden link" . The pages are designed with toolset. What do you suggest?
Regards

Daniel Follonier
daniel.follonier@rioandlearn.com

August 29, 2022 at 8:01 pm #2447239

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Albert,

Thanks for getting in touch.

Would you mind allowing me to have admin access to check on the site to see what is happening here?

Also were there any new plugins installed since you've noticed the issue ?

Thanks,
Shane

August 29, 2022 at 8:02 pm #2447241

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Private fields

August 29, 2022 at 8:04 pm #2447243

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Private fields

August 30, 2022 at 6:17 pm #2447673

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Albert,

Thank you for the login details.

I've checked to ensure that comments have been enabled and they are. Can you let me know if there was anything done to the site before you notice this changes?

Please let me know.
Thanks,
Shane

August 30, 2022 at 6:19 pm #2447675

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Albert,

Thank you for the login details.

I've checked to ensure that comments have been enabled and they are. Can you let me know if there was anything done to the site before you notice this changes?

Please let me know.
Thanks,
Shane

September 1, 2022 at 2:02 pm #2448651

albertA-2

Hi!
In our site blog ( hidden link) , you still can't see the comments, I attach an image. If you want, I'll give you the password and username to enter our staging site and be able to see better and do tests without fear of playing the live.

hidden link

user: blogvault
password: da4d7720

September 2, 2022 at 3:09 pm #2449525

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Albert,

It turns out to be that the comments block was missing from the page.

Can you check on the page below and let me know if it is now displaying the correct information.
hidden link

Thanks,
Shane

September 2, 2022 at 8:25 pm #2449731

albertA-2

Hi Shane
I can see the comments but what we want i sorry for no tell before, we want to normal users write comments at the end of that posts.

September 2, 2022 at 8:51 pm #2449737

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Albert,

You can actually add the comments form back to the page by editing the page template at the link below.
hidden link

There is a block called Posts Comment Form. If you add this to your page you should be able to allow users to add new comments.

Thanks,
Shane

September 5, 2022 at 12:29 pm #2451019

albertA-2

My issue is resolved now. Thank you!