Color picker for container block border always reset to #ffffff

This support ticket is created 4 years ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Shane 4 years ago.

Assisted by: Shane.

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January 27, 2022 at 2:55 pm #2277685

tizianoF

ScreenShot-2022-01-27 - 15.34.55-1200.png

Hello,
using the Toolset Container block, if I set a color for the Container border, the color is applied. But if I click the color picker again the color hex code is always set to #ffffff.

Regards,
Tiziano.

January 27, 2022 at 6:12 pm #2277899

Shane

Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Tiziano,

Checking on this one for you I was able to replicate the issue on a fresh install.

I went ahead and escalated the issue to our 2nd tier team for them to have a further look at this. A fix for this will most likely come from our development team, how this will take some time.

As it is the color picker shouldn't prevent you from continuing with your project but if there are any further issues on this one you can let me know.

If not then you can go ahead and close this ticket when ready.

Thanks,
Shane