[Resolved] Collection is failing

[Author]

Posts

[isaacL]

I am trying to: get the resource webinars in this collection to show. They used to display ok, but now they are not on the page.

Link to a page where the issue can be seen: hidden link

I expected to see: resources tagged as '20-minute neighbourhoods' and resource type as 'webinar'

Instead, I got: no resources

[Minesh]

Hello. Thank you for contacting the Toolset support.

Can you please tell me what view you created and what posts you want to display on the problem URL you shared.

I will require to review your structure and for that:

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site.

I have set the next reply to private which means only you and I have access to it.

[isaacL]

These 9 resources should display: hidden link

[Nigel]

Minesh is off today, let me step in.

Checking this link: hidden link

I see from the source code that this is a single post (with post ID 22623).

You say that you expect that post to output the 9 resources shown on the other link (where the resources are generated by a View).

For a single post to output 9 other posts I'd expect to see a View in the output, but looking at the page source I just see the markup for the text on the screen, which appears to come from the post content.

What makes you expect to see something other than this text content?

Are you using a template for such posts? Does the template include a View that would output those 9 resource posts?

[isaacL]

Hello, our web team has said you can speak to them directly - is it possible for you to speak with Jonny to resolve this issue: jonny@wpmaintain.co.uk?

[Minesh]

I'm afraid that - We can only communicate via forum. We do not have any other alternative channel to communicate.