Skip Navigation

[Resolved] Collage view not displaying correctly on mobile (iOS or Android)

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Our next available supporter will start replying to tickets in about 0.74 hours from now. Thank you for your understanding.

This topic contains 1 reply, has 2 voices.

Last updated by Nigel 6 months, 4 weeks ago.

Author
Posts
#2696604
Screenshot_2024-05-08-20-57-34-249_com.android.chrome.jpg

I am trying to: View a collage layout on a mobile device

Link to a page where the issue can be seen: hidden link

I expected to see: The collage layout

Instead, I got: a Lyout with thin strips, not representative of the configured layout.

#2696682

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi there

I notice when visiting your page (in a desktop browser) that if you check the browser console you will see there are multiple JavaScript errors, arising from core JS files that are included with WordPress.

That may be preventing layout code for the collage display from executing.

Could you please test whether the errors disappear when you disable the non-Toolset plugins? (You might want to start with any optimisation plugins that may affect what JS is loaded on the page and how.) If there is still a problem, check changing theme to a standard theme like twentytwentyone.

If you eliminate the JS errors and the collage display still does not work we can take a closer look to try to identify why.

#2697173

Thank you. The problem was a setting for deferred javascripts in Sitegrounds caching plugin. I disabled this and all appears now as it should do.