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[Assigned] Clicking on a slider view’s pager link jumps the page to the top

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Supporter timezone: Asia/Kolkata (GMT+05:30)

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Last updated by Shawn 3 hours, 4 minutes ago.

Assisted by: Minesh.

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#2803681

I have a slider view with pagination dots. When you click on one of the dots, the page jumps to the top. I've tried changing many of the settings and the position and type of the pagination shortcodes, but it's still an issue. I'm seeing this on multiple sites so it seems like it a bug that was recently introduced. Page in question: hidden link

#2803770

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

That is really strange.

I checked the debug information you shared with me and I found that you are using number of third-party plugins. Just to ensure there is no plugin or theme conflict:

Could you please try to resolve your issue by deactivating all third-party plugins as well as switch to the default theme to check for any possible conflicts with any of the plugins or themes?
- Do you see any difference? if no:

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.