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[Resolved] Clicking map marker A opens preview of marker B

This support ticket is created 4 years, 8 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: Asia/Kolkata (GMT+05:30)

This topic contains 2 replies, has 2 voices.

Last updated by Minesh 4 years, 8 months ago.

Assisted by: Minesh.

Author
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#1619503
Toolset34.PNG

Hi guys,

One of my pages has a view with a map that displays search results. I've set it up so that when you click on a marker it displays a preview (post title and image). However, when clicking certain markers on the map the preview opens in a different marker location. For example, if you load all results by scrolling down twice (infinite scroll, 29 results) and go back to the map, try clicking the marker just outside of Amsterdam (the one that the arrow points to in the attached image), you'll notice that every time the preview is popping up in the wrong location. If you view that post on the front end there is a google map that shows the location and here it displays fine.

I've tested this using chrome and edge. Any idea what could be causing this and how to fix it?

Rens

#1620749

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello. Thank you for contacting the Toolset support.

I need to know how exactly you added the map markers.

Can you please share problem URL and access details so I can review how you setup map markers.

*** Please make a FULL BACKUP of your database and website.***
I would also eventually need to request temporary access (WP-Admin and FTP) to your site. Preferably to a test site where the problem has been replicated if possible in order to be of better help and check if some configurations might need to be changed.

I have set the next reply to private which means only you and I have access to it.

#1621065

Minesh
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

It seems it works as expected as when I zoom the map, I can see the map marker you pointed out is displaying on the correct location.

I see with your map block you already set the option "Adjust zoom and center to show all markers at once'" so zoom level will be adjusted automatically. Maybe if you want more correct results, you should activate the marker clustering. Please check the following screenshot: hidden link