Hi! I was working on my cars shop. I recently asked about create a conditional filter for make and model and one of your support team member gave me the info to do that. I had makes and models as hierarchical taxonomy and I had to create two new CPT, marca (make) y modelo (model) and create two one-to-many relationships. So yesterday I did that, created marca y modelo new CPTs, and once created I connected them with one-to-many rel, then I created another one-to-many rel for cars and models. I made a test for the conditional filter working in hidden link and it's working fine.
But when I finished I tried to edit or create a car, the classic text editor is not working for cars, models or makes. In the front I can see the text in any car, but in the backend, when you try to edit or create a new car it shows nothing and you cannot write in the text area. Can you help me please?
Welcome to Toolset support. Would you please test if there is a conflict going on?
- IMPORTANT STEP! Create a backup of your website. Or better approach will be to test this on a copy/staging version of the website to avoid any disruption of a live website.
- Switch to the default theme such as "TwentyTwenty" by going to "WordPress Dashboard > Appearance > themes".
- Go to "WordPress Dashboard > Plugins" and deactivate all plugins except:
. Toolset Types
. Toolset Blocks/Views
- Check if you can still recreate the issue.
- If not, re-activate your plugins one by one and check the issue each time to find out the plugin that causes the problem.
Found it Christopher. It was Font Awesome official plugin who was causing the issue: hidden link I can't believe it, I was using it since the website was online years ago and never gave any problem since thursday night. As it only happened in the CPTs created in Toolset (I can edit pages and posts texts) I don't if you have to check any issue with this plugin. Now I'm going to find other way to insert my font awesome icons. If you have any comment about this issue, please let me know
