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[Resolved] Change the url of my website

This support ticket is created 2 years, 9 months ago. There's a good chance that you are reading advice that it now obsolete.

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Supporter timezone: America/Jamaica (GMT-05:00)

This topic contains 5 replies, has 2 voices.

Last updated by Shane 2 years, 9 months ago.

Assisted by: Shane.

Author
Posts
#2323333

Dear Toolset, I have changed my URL (www.allodocteur-gabon.com to wedjingo.com) and I would like that my plugin toolset connect with toolst.com.

I looking with your documentation but I don't find a clear solution.

With this problem, plugin toolset recommended me to connect to toolset.com. Could you change the url in toolset.com (www.allodocteur-gabon.com to wedjingo.com)?

The link is hidden link

#2323379

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Loic,

Thank you for getting in touch.

In a case like this you will need to re-register your toolset site.

The best way to generate the site key is by following the instructions in the link below.
https://toolset.com/faq/how-to-install-and-register-toolset/#automatic-installation-once-you-have-types-plugin-installed

Paying close attention to step 3.

Once you've done this go to Dashboard -> Updates and click Check Again and the warning notice should no longer appear.

Thanks,
Shane

#2324357

Hello,

I follow your recommendation but the issue is always.
In my website, I have the plugin toolset types updated + My account is registered (with my key) into "add new --> Commercial --> register".

My issue is that I want to connect my website to toolset.
Let me provide you information :
1) I have change the url of website hidden link to hidden link, Could you change this in my toolset account?

#2325077

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Loic,

Unfortunately i'm not able to change it from my end.

Have you gone to your Toolset account profile and removed the previous site url. The previous site url should be at the link below.
https://toolset.com/account/sites/

NB: I see that the previous site is still registered so you will need to delete this site from your account and regenerate your site key with the new site url.

Thanks,
Shane

#2325371

Hello,

But if I achieve this action (delete the old url to register the new).
Do you know if I will keep my current data in my website?

I wouldn't like to lost my work.

Sorry for my english, I speak french.
Regards,

#2326025

Shane
Supporter

Languages: English (English )

Timezone: America/Jamaica (GMT-05:00)

Hi Loic,

Do you know if I will keep my current data in my website?

No removing the existing site key will not cause you to lose any data and your plugins shou continue to work as intended.

Thanks,
Shane