Skip Navigation

[Resolved] Change in case of "command" folder broke my sites

This support ticket is created 5 years, 11 months ago. There's a good chance that you are reading advice that it now obsolete.

This is the technical support forum for Toolset - a suite of plugins for developing WordPress sites without writing PHP.

Everyone can read this forum, but only Toolset clients can post in it. Toolset support works 6 days per week, 19 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 7:00 – 14:00 -
- 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 15:00 – 16:00 -

Supporter timezone: Europe/London (GMT+00:00)

Tagged: 

This topic contains 4 replies, has 3 voices.

Last updated by UNC Digital Services 5 years, 10 months ago.

Assisted by: Nigel.

Author
Posts
#1171271

DM

I was using Types 3.1.2 and upgraded to 3.2.3. When I did that all my sites started returning a HTTP 500 error. When I looked at the PHP error log, I saw this.

[Fri Dec 21 13:49:51.818757 2018] [php7:error] [pid 8315] [client 73.174.140.193:47025] PHP Fatal error: require_once(): Failed opening required '/nas/content/staging/brnfitness/wp-content/plugins/types/vendor/toolset/toolset-common/inc/autoloaded/upgrade/Command/AddRelationshipTableColumnAutodeleteIntermediaryPosts.php' (include_path='.:/usr/share/php') in /nas/content/staging/brnfitness/wp-content/plugins/types/vendor/toolset/toolset-common/utility/autoloader.php on line 116

Upon investigation, I noticed that the folder "command" was renamed to "Command" somewhere between those two versions. I use git to auto-deploy via automated scripts and my local macOS filesystem is case insensitive, however, my hosting provider, WPEngine, is case sensitive. So when I deployed, I was deploying "command" as the folder name because Git on my Mac didn't notice the change in capitalization.

One could argue that my local file system should be setup to be case-sensitive, but I don't think that's a fragile strategy as not everyone will do that. I think a better strategy is to not use capital letters in folders or filenames to prevent this from happening across the board.

Anyway, this was extremely frustrating and took about 2 hours to fix across my 20 sites.

#1171283

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Damon

Sorry for the inconvenience. I described the issue to one of the Types developers who asked me to escalate so that he can work on it. That won't be until after Christmas, but you wouldn't be affected by this until the next Types release in any case.

I'll keep you posted with any news.

#1179929

Nigel
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/London (GMT+00:00)

Hi Damon

The Types developers replied that this sort of deployment is not expected, or supported, and so if problems with capitalisation affect deployment of Toolset plugins by some means other than through the standard WordPress plugin upgrade mechanism, you will need to make sure case-sensitivity is not a problem in the deployment yourself.

It was recommended that you adjust the deploy script so that the plugin directory is first deleted/completely emptied and then the plugin is downloaded again.

If you have Types managed by git, you might choose to do something like this:

cd types

# delete all files and directories except dotfiles, so the .git directory is preserved
rm -rf * 

git reset --hard origin/master

You are deploying this way because of problems using wp-cli with Toolset, right?

I'm still in discussions with the installer developer to get to the bottom of why the Toolset updates are not being recognised by WordPress, and I'll update you in the other thread when I have something concrete to report. (Now everyone is back from the holidays that shouldn't be too long.)

#1180380

DM

Hi Nigel,

Thanks for following up. Unfortunately that solution will not work in my situation.

If my repository has a filename called "test.php" and Types changes the filename to "Test.php", my git repo on my case insensitive file system will not detect that change so it won't make its way to the repository.

I'll think I'll have to figure something else out. This is not related to wp-cli though.

I do development on my Mac, which uses the APFS file system and by default, case sensitivity is turned off.

I use a Git repository for revision control that includes my theme and WordPress plugins. I use wp-cli to update WordPress and its plugins and then commit those changes to my local Git repository.

Next, I push those changes upstream to my Bitbucket repository. When changes are made to the master and production branches of my repos, they are automatically deployed to the correctly WPEngine hosting environment. WPEngine uses Apache on Staging and Nginx on Production...of which I believe both have case-sensitive file systems.

Thus, when a character's case is changed in a filename, I run into this issue.

#1206566

we are also seeing this issue